Information regarding online shop renewal OPEN
In January 2024, the Shobido main store online shop was re-opened with the aim of creating a shop that is fun, safe and easy to use for our customers.
In this blog, we will introduce the following contents.
1. Information for customers who registered as members on the old site
2. Precautions when ordering from the new online shop
3. Changes due to renewal
1. Information for customers who registered as members on the old site
Please complete the password reset procedure.
① Please register as a member from the URL below.
https://shop.shobido-honten.com/account/register
The information transferred from the old site will be linked, so please register using the email address you registered on the old site.
② If registration is not possible in ①
If you press the registration button and receive a message saying "This email address is already linked to an account," please click here to reset your password by clicking "Click here if you have forgotten your password" at the URL below. Please complete the procedure.
https://shop.shobido-honten.com/account/login
If the above procedure does not proceed smoothly, we apologize for the inconvenience, but please contact us.
*Points held on the old site will be converted into coupons and notified via email. If you do not know the coupon code, please contact us.
2. Precautions when ordering from the new online shop
〇In the new online shop, the order of input items regarding order information is different from before.
〇In the new online shop, gift wrapping instructions will be given on each product page instead of on the payment screen.
3. Changes due to renewal
〇You can now view the product in video form.
〇You can now narrow down your search for products.
〇We have revised our standards for shipping charges.
[Before renewal]
Shipping fee will be paid by us for orders over 30,000 yen (tax included)
[After renewal]
Shipping fee will be paid by us for orders over 10,000 yen (tax included)
*If the amount is less than 10,000 yen
Shipping fee: 880 yen (tax included) *Excluding Hokkaido and Okinawa prefectures
Okinawa Prefecture: 1,100 yen (tax included)
Hokkaido: 1,650 yen (tax included)
〇Other changes
If you have any questions, please feel free to contact us.
Phone: 0120-42-5101 (toll-free)
(Weekdays 10:00-12:00, 13:00-17:00 excluding Saturdays, Sundays, and holidays)
Email: shop@shobido-honten.com
We also accept inquiries via chat, official LINE, and contact form.
Thank you for your continued support of Shobido Honten Online Shop.